API Possibilities
Your bot can connect to hundreds of external services. This chapter shows what’s possible when you integrate APIs into your bot conversations.
How API Integration Works
When users talk to your bot, it can:
- Fetch information from external services (weather, news, prices)
- Send data to other systems (CRM, email, databases)
- Automate workflows across multiple services
The bot decides when to call APIs based on what the user asks.
What You Can Build
Customer Service Bot
- Look up orders from your e-commerce system
- Check shipping status from carriers
- Create support tickets automatically
Sales Assistant
- Pull customer info from your CRM
- Check inventory levels
- Generate quotes and send emails
Personal Assistant
- Get weather forecasts
- Check calendar availability
- Book appointments
Data Dashboard Bot
- Pull metrics from analytics platforms
- Get stock prices and crypto rates
- Aggregate data from multiple sources
Popular API Categories
🌤️ Weather & Environment
| Service | What You Can Do |
|---|---|
| OpenWeatherMap | Current weather, forecasts, alerts |
| AirVisual | Air quality index by location |
| Open-Meteo | Free weather data worldwide |
Example conversation:
User: What’s the weather in São Paulo?
Bot: It’s 24°C and partly cloudy in São Paulo. Expect rain this afternoon.
💰 Finance & Payments
| Service | What You Can Do |
|---|---|
| Stripe | Process payments, manage subscriptions |
| CoinGecko | Crypto prices and market data |
| Exchange Rates | Currency conversion |
Example conversation:
User: How much is Bitcoin right now?
Bot: Bitcoin is currently $67,450 USD, up 2.3% today.
📰 News & Content
| Service | What You Can Do |
|---|---|
| NewsAPI | Headlines from 150+ sources |
| Hacker News | Tech news and discussions |
| Posts from any subreddit |
Example conversation:
User: What’s trending in tech news?
Bot: Top stories: Apple announces new M4 chip, OpenAI releases GPT-5…
📧 Communication
| Service | What You Can Do |
|---|---|
| SendGrid | Send transactional emails |
| Twilio | SMS messages and voice calls |
| Slack | Post messages to channels |
Example conversation:
User: Send the report to the team
Bot: Done! I’ve emailed the Q3 report to the sales team and posted a summary in #sales-updates.
🗺️ Maps & Location
| Service | What You Can Do |
|---|---|
| Google Maps | Directions, places, distances |
| OpenStreetMap | Free mapping data |
| IP Geolocation | Locate users by IP address |
Example conversation:
User: How far is the airport?
Bot: Guarulhos Airport is 25km away, about 45 minutes in current traffic.
🛒 E-Commerce
| Service | What You Can Do |
|---|---|
| Shopify | Manage products and orders |
| WooCommerce | WordPress store integration |
| Stripe | Payment processing |
Example conversation:
User: Check my order status
Bot: Order #12345 shipped yesterday via FedEx. Expected delivery: Friday.
📅 Productivity
| Service | What You Can Do |
|---|---|
| Google Calendar | Schedule events, check availability |
| Trello | Manage cards and boards |
| Notion | Create and update pages |
Example conversation:
User: Schedule a meeting with John tomorrow at 2pm
Bot: Done! I’ve added “Meeting with John” to your calendar for tomorrow at 2pm.
🎵 Entertainment
| Service | What You Can Do |
|---|---|
| Spotify | Search songs, manage playlists |
| YouTube | Search videos, get info |
| TMDB | Movie and TV show data |
Example conversation:
User: What movies are playing this weekend?
Bot: Here’s what’s in theaters: Dune Part 3, The Avengers 6…
🏥 Health & Fitness
| Service | What You Can Do |
|---|---|
| Fitbit | Activity and sleep data |
| Nutritionix | Food and nutrition info |
| Strava | Running and cycling stats |
Example conversation:
User: How many calories in a Big Mac?
Bot: A Big Mac has 563 calories, 33g fat, and 25g protein.
🔐 Authentication
| Service | What You Can Do |
|---|---|
| Auth0 | User login and registration |
| Firebase Auth | Google, Facebook, email login |
| Have I Been Pwned | Check for data breaches |
🛠️ Developer Tools
| Service | What You Can Do |
|---|---|
| GitHub | Repo info, issues, PRs |
| Jira | Create and manage tickets |
| Sentry | Error tracking and alerts |
Example conversation:
User: Create a bug ticket for the login issue
Bot: Created PROJ-456: “Login button not responding on mobile” - assigned to dev team.
API Marketplaces
Find more APIs at:
- RapidAPI - 40,000+ APIs in one place
- APILayer - Curated collection of useful APIs
- Public APIs - Free API directory
Things to Consider
Rate Limits
Most APIs limit how many requests you can make. Plan for this in high-traffic bots.
API Keys
Keep your API keys secure. Never expose them in client-side code.
Costs
Many APIs are free up to a limit, then charge per request. Monitor your usage.
Reliability
Have fallback responses when APIs are slow or unavailable.
Getting Started
- Choose an API that matches what your bot needs to do
- Get API credentials (usually free to sign up)
- Create a tool in your
.gbdialogfolder that calls the API - Test it by asking your bot questions that trigger the API
Your bot’s LLM automatically learns when to use each tool based on what users ask.
See Also
- Keywords Reference - BASIC commands for API calls
- HTTP Operations - GET, POST, PUT, PATCH, DELETE
- Tools and Integration - Building custom tools